Casino Days launched in Ontario in 2023 and has grown quickly among Canadian players – primarily because of its 6,000-plus game library, cryptocurrency banking options, and fast Interac withdrawals. The questions below cover what Canadian players ask most consistently, from licensing and bonus eligibility through to withdrawal timelines, crypto support, and responsible gambling tools.

Account and eligibility questions

Is Casino Days legal and safe for Canadian players?
Yes. Casino Days is licensed by the AGCO/iGaming Ontario for Ontario residents, by the Kahnawake Gaming Commission for players in all other Canadian provinces, and by the Curacao Gaming Control Board for international operations. The platform uses 128-bit SSL encryption, access controls, firewalls, and fraud detection software. All games are subject to regular safety audits focused on provably fair play. Ontario player funds are held in segregated accounts as required by iGaming Ontario.

Is Casino Days available to players in all Canadian provinces?
Yes. Ontario players access the AGCO-licensed version with full provincial consumer protections. Players in British Columbia, Alberta, Quebec, and all other provinces access the platform under the KGC licence. The game selection is consistent across both versions, though bonus offers may differ.

What is the minimum age to play at Casino Days in Canada?
The minimum age is 19 in Ontario, British Columbia, Nova Scotia, New Brunswick, Newfoundland, Saskatchewan, and Prince Edward Island. In Alberta, Manitoba, and Quebec, the minimum age is 18. KYC identity verification is required before withdrawal processing.

Bonus and promotions questions

What welcome bonus does Casino Days offer Canadian players?
New players receive a 100% deposit match up to CA$1,000 plus 100 free spins on Sweet Bonanza for a minimum CA$20 qualifying deposit. The bonus activates automatically on the first qualifying deposit without a promo code. The wagering requirement is 35x on the bonus amount. Slots contribute 100% toward wagering. The welcome bonus must be wagered within the specified validity period.

Can I claim the Casino Days welcome bonus if I deposit using Skrill, Neteller, or ecoPayz?
No. The welcome bonus is not available for deposits made via Skrill, Neteller, or ecoPayz. Players who use these e-wallets for their first deposit will not receive the welcome offer. If you want to claim the bonus, use a qualifying method such as Interac, Visa, Mastercard, or cryptocurrency for your first deposit.

What is the Monday reload bonus and how does it work?
Every Monday, Casino Days offers a 30% reload bonus up to CA$100 for a minimum deposit of CA$20. Players must log in, claim their reward card, and deposit between 17:00 and 23:59 CST. The wagering requirement is 35x and – importantly – the bonus funds must be wagered within 24 hours of activation. Plan your session in advance before claiming this offer, as the 24-hour window is short.

What is the Big Bass Bonanza raffle?
The Big Bass Bonanza raffle gives players one ticket for every CA$10 deposited and wagered. Rewards unlock at specific ticket thresholds:

The raffle runs as an ongoing promotion rather than a limited-time event, providing consistent value for regular depositors.

Deposit questions

What payment methods does Casino Days accept from Canadian players?

What is the minimum deposit at Casino Days?
The standard minimum deposit varies by payment method. The minimum qualifying deposit to claim the welcome bonus is CA$20.

Does Casino Days support cryptocurrency deposits and withdrawals?
Yes. Casino Days accepts Bitcoin and Ethereum for both deposits and withdrawals. Crypto withdrawals process near-instantly after the internal approval stage, making cryptocurrency the fastest withdrawal option available on the platform.

Withdrawal questions

How fast are Casino Days withdrawals for Canadian players?
Interac e-Transfer withdrawals are among the fastest on the platform and among the fastest in the Ontario market. Cryptocurrency withdrawals process near-instantly after internal approval. Visa and Mastercard withdrawals take two to five business days. The four most common causes of withdrawal delays are incomplete KYC verification, an active bonus still in the wagering process, a manual security review triggered by withdrawals over CA$1,000, or the processing window of the chosen payment method.

What documents does Casino Days require for verification?
Three categories of documentation are required before significant withdrawals are processed: a government-issued photo ID (passport, driver’s licence, or provincial ID card), a proof of address dated within 90 days (bank statement, utility bill, or government letter), and proof of ownership of the payment method used for deposits. Submitting all three categories early in your account lifecycle removes verification delays from your cashout experience.

Games questions

How many games does Casino Days offer?
The Casino Days library runs to 6,000-plus titles in 2026 from 30-plus software providers. The selection covers slots in every format – Megaways, classic, bonus buy, feature buy – progressive jackpots, live dealer tables including Crazy Time and blackjack from multiple studios, table games, video poker, and instant-win grid games including Mines and Plinko.

Does Casino Days have a live casino?
Yes. The live casino section features HD streams with multiple camera angles and real-time dealer-hosted blackjack, roulette, baccarat, and game shows. Betting limits span from casual play to high-roller tables.

Does Casino Days have a mobile app?
Casino Days provides a fully optimised mobile casino experience accessible through web browsers on iOS and Android devices without a dedicated app download requirement. The full game library, cashier, and responsible gambling tools are accessible on mobile.

Responsible gambling questions

What responsible gambling tools does Casino Days offer?
Casino Days provides deposit limits, loss limits, session time limits, reality checks, cool-off periods, and self-exclusion. All tools are accessible through account settings. Limit reductions take effect immediately. Self-exclusion is processed through the 24/7 live chat team with human verification.

Is Casino Days’ self-exclusion connected to Ontario’s province-wide program?
Yes – Ontario players can connect their Casino Days exclusion to the iGaming Ontario province-wide program covering all AGCO-regulated operators simultaneously.

Who do I contact for gambling support in Canada?
ConnexOntario is available 24/7 at 1-866-531-2600 for Ontario players. The Responsible Gambling Council at responsiblegambling.org provides national resources and a free self-assessment tool for players in all provinces.

Customer support questions

How do I contact Casino Days support?
Casino Days provides 24/7 live chat as the primary support channel, with email as an alternative for detailed queries and document submissions. Live chat agents typically respond in under two minutes. A comprehensive FAQ section and help article library cover most common questions about payments, bonuses, and account management.

What dispute pathway do Ontario players have at Casino Days?
Ontario players can escalate unresolved complaints to iGaming Ontario, which acts as the independent regulatory arbitrator for AGCO-licensed operators. Players in other provinces can use the KGC’s dispute resolution process. The Curacao Gaming Control Board provides an additional international escalation pathway.